The dental healthcare industry is undergoing a significant transformation, driven by shifts in patient behaviors, escalating administrative support needs within practices, and advancements in technology. A new report from Benevis reveals key trends and developments reshaping the future of oral health, focusing on the rise of dental service organizations (DSOs), the integration of artificial intelligence, and improved access to care.
According to data from the Health Policy Institute (HPI) at the American Dental Association (ADA), the percentage of DSO-affiliated dentists has nearly doubled since 2015. With ongoing staffing shortages and complex reimbursement issues, dentists increasingly turn to DSOs like Benevis—a leading dental healthcare and orthodontics delivery organization committed to providing quality care to underserved communities—and larger group practices for crucial administrative support. Recent surveys show that one-third of dentists are trying to recruit hygienists and assistants. A 2024 HPI-ADA survey reported that 72% of respondents found it extremely challenging to recruit dental assistants, and 46% reported similar challenges with hygienists. With significant career stress, including labor shortages and administrative demands affecting 82% of dental professionals, they are turning to DSOs for essential support to meet these operational challenges.
Source: Benevis Report Reveals Key Trends Shaping the Future of Oral Healthcare / Dentistry Today