Survey says dental patients are dissatisfied

Dentists have a new challenge on their hands. According to a recent study, the majority of dental patients would not recommend doing business with their current dental provider. In an increasingly consumer-driven marketplace, this is problematic for both providers and … Read More

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Mass. adds new Delta Dental plan despite concern

July 19, 2017 — The Massachusetts Division of Insurance (DOI) has approved a new low-cost preferred provider organization (PPO) plan from Delta Dental of Massachusetts, despite concerns from the state’s dental society. In response, the Massachusetts Dental Society has petitioned for a … Read More

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DSO customer service lags behind insurance, retail industries

Originally published June 16, 2017 By Theresa Pablos, DrBicuspid.com associate editor June 16, 2017 — Patients appear dissatisfied with the dental service/support organization (DSO) experience, according to the results from a new survey. Those who received services from DSOs ranked their customer experience … Read More

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Dental care access disparities narrow among U.S. kids

December 1, 2016 — The number of U.S. children receiving dental care significantly increased from 2000 to 2014, according to a new study in Pediatrics. Even more positively, the researchers found a steep narrowing of coverage disparities in race/ethnicity and … Read More

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Texas judge rules against orthodontics firm in ad case

October 27, 2016 — A U.S. district court has ruled on October 26 that Propel Orthodontics has “disseminated false and misleading advertisements” for its tooth aligners, while granting a preliminary injunction against the company in favor of OrthoAccel Technologies.In the … Read More

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Judge rules lawsuit against dental giants can proceed

September 29, 2016 — A class-action lawsuit against three of the dental industry’s biggest companies will be allowed to proceed after a U.S. District Court judge refused to dismiss the proposed litigation, according to multiple reports.U.S. District Judge Brian M. … Read More

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